How to Edit an Existing On-Call Schedule

Finding Your Schedule in the App Home

As your team changes, you'll need to update your on-call schedules by adding or removing people, adjusting the timing, or changing the rotation type. All schedule management is done from the Tellspin App Home in Slack.

Opening the Edit Schedule View

To begin editing a schedule, you must be the schedule's creator, a designated Rotation Manager, or a Slack Workspace Admin.

  1. Navigate to the Tellspin App Home.

  2. Find the schedule you want to modify in the list.

  3. Click the three-dot menu (...) to the right of the schedule name.

  4. Select Edit from the dropdown menu.

    Assistance with Editing Tellspin Rotation (1/2)
    Assistance with Editing Tellspin Rotation (1/2)

This will open the Edit Schedule modal, where you can modify all aspects of the rotation.

How to Add or Remove Participants

In the Participants section of the edit modal:

  • To add a user: Click into the "Add participants" box and start typing their name, then select them from the list.
  • To remove a user: Click the x next to their name in the list of current participants.

How to Change the Schedule Type (Daily, Weekly)

In the Schedule section, use the Rotation frequency dropdown to change how often the handoff occurs. You can switch between Daily, Weekly, or set up a custom interval.

How to Adjust the Handoff Time or Timezone

Also in the Schedule section:

  • Use the Handoff time input to change the time of day the rotation happens.
  • Use the Timezone dropdown to change the schedule's base timezone. This affects when all handoffs and reminders occur.
Assistance with Editing Tellspin Rotation (2/2)
Assistance with Editing Tellspin Rotation (2/2)

Saving Your Changes

Once you have finished making your modifications, scroll to the bottom of the modal and click the Save button. Your changes will take effect immediately, and the schedule preview in the App Home will update to reflect the new rotation.