- How do I upgrade?
- Open the Tellspin app in Slack, navigate to the home screen, and click the upgrade button to see a list of options.
- Can I try Tellspin before committing to a subscription?
- Yes! Tellspin comes with a free 14-day trial, so you’ll have plenty of time to try it with your team. No credit card required. We also offer a 7-day extension if you need extra time getting the payment approved.
- What if I upgrade but then decide I don’t need the service?
- No problem - you can cancel your subscription within 60 days for a full refund.
- What is considered a user?
- A user is a unique Slack user included in one or more rotation groups in Tellspin, not your entire Slack workspace. Tellspin calculates on a weekly basis how many users you have.
- Do I need to enter a credit card to try Tellspin?
- No, you can start your 14-day free trial without a credit card.
- How does Tellspin protect my privacy?
- Tellspin requests the absolute minimum permissions to work by default. The permissions are to manage user groups, view user info, and send messages to where the Tellspin app is invited.
- How do I cancel my subscription?
- While we build out our subscription management, you'll need to contact support@tellspin.com. Eventually you'll be able to easily cancel your subscription from within the Tellspin Slack app.
- I’m interested in setting up an Enterprise plan or bulk discounts for my business. Where can I learn more?
- Contact dan@tellspin.com
