FAQ
Schedules & rotations
Rotations, overrides, weekdays/weekends, user groups, Schedule Triage, and multiple people on-call.
- How to Combine Multiple On-Call Teams with Schedule Triage
- How to Configure a Weekdays-Only On-Call Rotation
- How to Configure a Weekends-Only On-Call Rotation
- How to Edit an Existing On-Call Schedule
- How to Have Multiple People On-Call Simultaneously
- How to Rotate Between Entire User Groups
- How to Use Schedule Overrides
Reminders
Daily on-call reminders and choosing the Slack channel for notifications.
- How to Change the Slack Channel for a Rotation's Reminders
- How to Set Up Daily On-Call Reminders in a Slack Channel
Slack workspace
Private channels, permissions, and who can manage schedules.
Integrations
How-tos for connecting PagerDuty and Datadog. For how each sync works, see Integrations.
Account & billing
Subscription ownership and billing.
Concepts
How timezones and schedule previews behave in Tellspin.
All FAQ articles (A–Z)
- How Timezones Work in Tellspin Schedules
- How to Change the Owner of Your Tellspin Subscription
- How to Change the Slack Channel for a Rotation's Reminders
- How to Combine Multiple On-Call Teams with Schedule Triage
- How to Configure a Weekdays-Only On-Call Rotation
- How to Configure a Weekends-Only On-Call Rotation
- How to Connect Tellspin to Datadog
- How to Connect Tellspin to PagerDuty
- How to Edit an Existing On-Call Schedule
- How to Have Multiple People On-Call Simultaneously
- How to Rotate Between Entire User Groups
- How to Set Up Daily On-Call Reminders in a Slack Channel
- How to Use Schedule Overrides
- How to Use Tellspin in Private Slack Channels
- Who Can Edit or Manage Tellspin Schedules?
- Why is My Tellspin Schedule Preview Incorrect?
Something Not Working?
Step-by-step fixes for sync, reminder, and override problems are in Troubleshooting. For anything else, email support@tellspin.com.